Delivery Information
We are committed to ensuring that your orders are delivered promptly and securely. Below are the details regarding our shipping process:
1. Estimated Delivery Time
- Orders are typically delivered within 5 to 14 business days. Please note that delivery times may vary based on your location and local postal services.
- In the event of delays due to customs processing or postal issues, we will do our best to keep you informed.
2. Shipping and Tracking
- All shipments include a tracking number, allowing you to monitor your package from the moment it leaves our facility until it reaches your doorstep.
- You will receive the tracking information via email once your order has been dispatched.
3. Worldwide Shipping
- We offer international shipping from Germany to most destinations worldwide. Our shipping services are designed to accommodate customers across the globe.
4. Potential Delays
- While we strive to meet delivery timelines, unforeseen circumstances such as postal service disruptions, weather conditions, or customs clearance may result in delays. We appreciate your understanding and patience in these rare instances.
5. Customer Support
- Should you have any inquiries regarding your delivery, please do not hesitate to reach out to our customer service team. We are here to assist you and ensure your experience with us is seamless.