Return and Exchange Policy

We want you to be completely satisfied with your purchase. If, for any reason, you wish to return or exchange an item, please note the following terms:

1. Timeframe for Returns and Exchanges
– You may request a return or exchange within 14 days of receiving the parcel.

2. Eligibility
– Items must be returned in their original condition, unused, and with all packaging intact to qualify for a return or exchange.

3. Process
– To initiate a return or exchange, please contact our customer service team with your order number and reason for the request.
– After confirmation, we will provide instructions on how to proceed with the return or exchange.

4. Refunds
– For returned items, a refund will be issued to your original payment method once the item has been received and inspected.

5. Shipping Costs
– Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

If you have further questions regarding our return and exchange policy, please feel free to reach out to our support team.